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Profile

RFF & Associados conveys to Clients the confidence of owning the technical and organizational ability, capable of providing, in a consistent manner and in accordance with the highest ethical standards of professional and personal conduct, the level of Quality required to satisfy the respective needs for legal assistance and to meet their expectations and intends to be recognized as a reference office for Portugal and Portuguese-speaking countries in the area of Tax & Business Law, both at a national and international level.

Accordingly, and within the framework of its Integrated Management System Policy, it establishes the following principles:

Quality Management Component:

The Quality Policy of RFF & Associados integrates the following principles:

  • to ensure the satisfaction of Customers' legal assistance needs and their loyalty;
  • to ensure compliance with the legislation applicable to its legal services activity;
  • to comply with the ethical and deontological standards of the activities set out in the Lawyers' rules and codes of conduct
  • to ensure compliance with the legal deadlines and the internal deadlines it sets;
  • create local and international partnerships to meet the needs and expectations of customers;
  • continuously improve the effectiveness of its Quality Management System; and
  • to focus the Organization on developing its activity at the service of the client, fulfilling all its obligations, both labour and social, towards its employees, as well as the valorization and remuneration established by law and its statutes and internal regulations, with reciprocal demands in relation to its Partners and Associates and other employees.

Information Security Management component:

RFF & Associados' information security policy is based on the following threshold:

  • Confidentiality: ensuring that information is accessible only to persons duly authorized for that purpose;
  • Integrity: safeguarding the accuracy of information and processing methods;
  • Availability: ensuring that authorized users have access to the information whenever necessary.

RFF & Associados' Information Security policy incorporates is governed by the following principles:

  • information is an essential asset for the fulfilment of the Organization’s functions;
  • Information Security is applicable to all Lawyers and Employees of the Firm in all Departments, and specific responsibilities are assigned to certain functions;
  • the firm is committed to promoting and implementing appropriate levels of security to protect both information systems resources and training that is processed, stored or transmitted;
  • compliance with applicable legislation, guaranteeing the confidentiality, integrity and availability of information, as well as the management of security incidents that may affect it;
  • compliance with normative requirements and codes of good practice to identify, quantify, prioritize and address information security risks;
  • ensure the continuous improvement of the information security management system.

RFF & Associados takes a proactive attitude and contributes to responsible citizenship and ethics. On the day-to-day basis, it involves its partners, associates, employees, correspondents, consultants, suppliers and clients in providing support to various institutions, entities, and organizations linked to projects previously identified as socially relevant.
The Quality Policy is disseminated throughout the Organization through this Quality Management Book and through internal training actions.

The Quality Policy of RFF & Associados is also disclosed on the Company`s website.